BSc (Nursing), DipEd, MSc (OrgCons)
Carrie is committed to effecting improvements in health care quality and safety across the NSW public health system as part of her leadership of the Clinical Excellence Commission (CEC) and its many programs.
To date, she has carved a career in local and international circles pursuing ever-increasing organisational effectiveness, modernisation and development.
Prior to her October 2015 appointment as our Chief Executive, she was the Executive Director, Organisation Effectiveness at Western Sydney Local Health District. Carrie earlier held a number of leading executive and consultant positions in the United Kingdom for a variety of organisations including the National Health Service, Scotland.
Carrie is a graduate of the renowned advanced training program in Quality Improvement at Intermountain Health Care, Utah, USA. She also holds a Bachelor of Science (Nursing); a Diploma in Education (Nurse Teaching); and a Master of Science (Organisation Consulting).
Dr Patricia Bradd
Director Patient Safety
PhD; B.AppSc (Speech Path); GradCertMgmt; MHlthLeadMgmt; Fellow.SPA
With expertise in quality and safety, leadership, improvement science and organisational change, Dr Trish Bradd has over thirty years’ experience in the public health care sector as a clinician and manager.
In her current role, Trish provides leadership and strategic oversight for patient safety and quality across the NSW Health system. Her previous roles involved building system-wide capacity and capability for quality, safe, compassionate healthcare by improving systems and support for value-based change.
Trish has tertiary qualifications in speech pathology and management. Conferred in 2018, her PhD explored allied health leadership in the provision of person-centred health care. Trish was appointed as an Adjunct Associate Professor University of Technology Sydney in 2019.
Dr Harvey Lander
Director Systems Improvement
B Med MBA FRACMA
Harvey currently has responsibility for leading a number of safety improvement programs including the adult, older persons, paediatric, neonatal and maternal, mental health as well as medication safety
He contributes at a state level in supporting clinical leadership, executives and health services to improve the quality and safety of patient care though systems leadership, governance, and improvement methodology. His previous experience in a District Clinical Governance Unit and as a Director of Medical Services enabled him to support and understand local safety and improvement work.
He has contributed to publications on improving the recognition and response to sepsis and the deteriorating patient. He is passionate about systems improvements to help support safe, reliable, integrated, sustainable person-centred systems of care that reduce harm and improve patient experience and outcomes.
Dr James Mackie
Medical Director Patient Safety
MB BS FRACP
Jim is passionate about patient safety and quality improvement and strongly advocates for robust data and reliable systems to enhance the patient experience. His role includes leading the Data and Analytics Team which provides QIDS, QARS and the Death Review Database.
Jim works closely with eHealth on all aspects of patient safety in the electronic domain. Jim Mackie joined the CEC late in 2018. He is a renal physician who has worked over many years in a number of LHDs as a clinician/manager. Outside of his interest in patient safety he has a long interest in kidney transplantation and service development especially in the provision of dialysis services. He has served as the Medical Executive Director for SESLHD.
Director Capability and Culture
M.Mid (Research), GDipAEd, RM, RN FACHSM, FISQua, Expert Panel ISQua
With over 30 years' experience in healthcare, Karen has learnt the factor impacting most on clinical practice, effectiveness and patient safety is the presence of supportive, collaborative and inclusive workplace cultures where leadership is not a rank but is supported at all levels.
Karen has been a champion for clinical excellence with executive experience in Strategy and Performance, Workforce and Practice Development, Clinical Governance and Policy. Through research, Karen has elevated the voice of patients, carers and families, enabling their experiences to be heard and expertise recognised as drivers for system change.
As Director Capability and Culture, Karen’s portfolio integrates four portfolios being Organisational Effectiveness; Team Culture, Communication and Person Centred Care; Knowledge Management, Evaluation and Research; and the CEC Quality Improvement Academy.
Director Serious Incident Investigation & Management
RN, GradCert (Oncology), GradCert (Pall Care), BHlthSc (Nurs), Grad Dip HSM, GAICD (Australian Institute of Company Directors)
Sue-Anne has significant experience in the private and public health sectors. She has worked in acute, community and aged care and her clinical background includes oncology nurse specialist and palliative care nurse consultant roles.
Previous roles include General Manager, Director of Clinical Governance, acting Chief Executive in both Western NSW and Western Sydney Local Health Districts, Director of Nursing and Midwifery, Chief Executive and General Manager with Health Care of Australia (Mayne) and Lend Lease and Allity.
Prior to her current role Sue-Anne was the General Manager of Blacktown and Mount Druitt Hospitals and Westmead and Auburn Hospitals in Western Sydney.
In 2019, Sue-Anne was appointed Director, Serious Incident Management at the Clinical Excellence Commission responsible for leading implementation of changes to incident investigation and management in NSW following the passing of the Health Legislation Amendment Act.
Director Information Management
André Jenkins' career began in Mental Health and then Mental Health Information Development in Tasmania, South Australia and NSW before joining the CEC as Director of Information Management.
André leads the CEC's Information Management and Information Communications Technology and Cyber Security programs and is the CEC's Chief Information Officer. Previously, he was responsible for the development of CEC's Chartbook and eChartbook programs and the initial establishment of the CEC's CHASM and analytics programs. Recently, he led the CEC's Data Governance and ISMS renewal program, aligning it with the new NSW Government's Cyber Security Strategy and Cyber Security Policy.
He has been an invited speaker—and co-authored papers—on using data to support healthcare improvement and is a Visiting Fellow at the Australian Institute of Healthcare Innovation at Macquarie University and an Honorary Research Fellow at the University of Tasmania.
Director Corporate Services
As Director of Corporate Services, Jenine has executive responsibility for ensuring the CEC has effective infrastructure and business processes to meet statutory obligations and operations.
Jenine provides leadership and strategic direction to a diverse range of portfolios including finance and performance, corporate governance risk and compliance, strategy and policy, workforce people and culture and communications.
With twenty years' experience working in the public health care sector in operational management and executive roles, Jenine is keenly focused on customer experience and passionate about building teams and empowering individuals to create sustainable business integrity, systems and outcomes.