The Improving Patient Access to Acute Care Services Toolkit
The Toolkit has been designed with the intention that you should adopt a systematic approach to improving patient flow across your organisation. To do this, you should start at the beginning of the Toolkit and work your way through the different stages of designing and implementing a successful redesign program. However, should you simply want change ideas and strategies to implement, you should go directly to the interventions section where there are detailed descriptions of many specific changes you can test.
The Improving Patient Access Toolkit is divided into the following sections:
- Introduction to patient flow
- Planning the improvement work
- Diagnosing flow problems in your organisation
- Key elements of an access improvement project
- Interventions/change ideas
The Improving Patient Access to Acute Care Services Toolkit is made up of a booklet available in PDF format.
