BSc (Nursing), DipEd, MSc (OrgCons)
Carrie is the Chief Executive of the Clinical Excellence Commission (CEC). The CEC provides leadership in safety and quality to improve outcomes for patients. Since its establishment in 2004, the CEC has gained local, national and international recognition by developing and driving improvement initiatives in collaboration with consumers, clinicians, managers, and other health service partners.
Trained originally as a nurse, she has 37 years experience in healthcare, including oncology, end of life care, organisational development, patient safety and quality improvement.
Born and raised in Scotland, Carrie has worked extensively across the UK and Europe and is now in her fourth year in Australia - a place she now calls home, given the very mild winters!!
Carrie is on a mission to help all of us ignite our passion for safe and reliable care.
Senior Manager, Knowledge, Evaluation and Research
B.Pharm, MBA (Health Management), Cert IV TAE, MSHP, MPS
Evette joined the Clinical Excellence Commission in 2012 establishing the Quality Use of Antimicrobials in Healthcare Program, and represents NSW on the National Antimicrobial Stewardship Network. She is a pharmacist with a long standing interest in infectious diseases and pharmacy education and training.
Evette has experience in the community and hospital sector, where she has held positions in clinical, management and educator roles. Evette led the statewide antimicrobial stewardship program for 6 years and is an associate investigator for the National Centre for Antimicrobial Stewardship. Since completing the IHI Improvement Advisor Training Program in 2017, Evette has worked as an improvement advisor on two large CEC Collaboratives.
Senior Manager, Mental Health Patient Safety Program
BHealth (Health Service Management), Diploma Management, Diploma Business, FISQua, IA
Kimberley's passion for quality and safety in healthcare began early in her career leading health projects and programs in government and non-government organisations.
In 2005 Kimberley joined the NSW Clinical Excellence Commission leading the inaugural NSW Hand Hygiene Campaign and Between the Flags Program.
Between March 2014 and January 2018, Kimberley was a key member of the Senior Executive for South Eastern Sydney Local Health District, Mental Health Service, leading the Service Development and Innovation portfolio. In this role, she was responsible for Service Development, Innovation, and Improvement Science, and led the SESLHD Mental Health Patient Safety Program to reduce harm to consumers and increase the capability of staff to build a culture of improvement locally in partnership with consumers.
Kimberley embarked on the International Society for Quality in Health Care (ISQua) Fellowship Programme receiving Fellowship in January 2017, and she undertook the Improvement Advisor Program at the Institute for Healthcare Improvement (IHI) in Boston, graduating in September 2017.
In January 2018, Kimberley joined the Clinical Excellence Commission as Improvement Advisor, supporting the NSW Falls in Hospitals Collaborative, and supporting the IHI Improvement Advisor Program participants, and National Perineal Tears Collaborative. In November 2018, she was appointed Senior Manager for the NSW Mental Health Patient Safety Program.
Senior Manager, Adult Patient Safety
RN, BN, MN (Critical Care)
Following the completion of a Master of Nursing in Critical Care, Malcolm went on to a variety of roles in Intensive Care across the NSW Public Health System and NHS England.
His seemingly conflicting interests of resuscitation and organ donation have seen him work for both the Australian Resuscitation Council and the NSW Organ and Tissue Donation Service and he is a National Board Member of the Australian College of Critical Care Nurses.
Malcolm is a member of the International Society for Rapid Response Systems and has a broad interest in using predictive analytics and electronic clinical decision support tools to recognise and respond to deteriorating patients.
Malcolm joined the NSW Clinical Excellence Commission in 2012, where he is the Senior Manager, Adult Patient Safety Program leading state wide initiatives to improve the early recognition and response to deteriorating patients, sepsis and the prevention of harm from falls and pressure injuries in the NSW Public Health System.
Malcolm undertook the Institute for Healthcare Improvement year-long Improvement Advisor Program graduating in September 2017 and continues to teach Quality Improvement Science at a local and national level.
Dr Mary Ryan
Improvement Lead & Program Lead, Team Effectiveness
As the Program Lead – Team Effectiveness, Mary's work is focused at the point-of-care. She partners with clinical teams, using the Team Stripes framework as a method to enhance teamwork and communication and ultimately influence a positive safety culture.
By background, Mary is a registered nurse with a PhD in nursing, focused specifically on patient experience. Mary has completed an NHMRC Implementation Science Fellowship as well as an IHI Improvement Coach program. Mary draws on her years of clinical practice to help inform her current role with the CEC.
Project Support Officer, Quality Improvement Academy
Mel is an experienced project coordinator, administrator and trainer. She has worked within NSW Health for over 12 years in various roles working with clinicians, administration and education staff. She has been working with the CEC as the Project Support officer for over two years where she enjoys applying her project management and problem solving skills to the Executive Clinical Leadership Program.
Mel also has three years' experience providing tailored training and support to NSW Health professionals in the online clinical placement software, ClinConnect, while holding the position of Program Officer – Applications, at HETI. Mel has also developed and delivered high quality learning materials and programs to improve the software, hardware and computer skills and knowledge of adult and young adult learners, as an Education Officer at the Powerhouse Museum and an Electronic Arts Lecturer at the University of Western Sydney.
Mel holds a Certificate IV in Training and Assessment (TAE40116) and a Master of Arts - Contemporary Arts. She's had the pleasure of exhibiting her digital artworks locally and interstate, but is now focussing on honing the more traditional skill of watercolour painting.
Program Lead - Curriculum and Faculty Development
RN MEd GradDip Clin Ed, ICU Cert
Sonya is a Registered Nurse with over 30 years' experience in NSW Health. Her past roles include Clinical Nurse Specialist in both Intensive Care and Community Aged Care, Clinical Nurse Educator for Community Palliative Care and Clinical Nurse Consultant for Surgery at St George Hospital. She has also been a Lecturer in charge of several undergraduate units at the Australian Catholic University.
Sonya has applied quality improvement methodologies to her own improvement projects for over 12 years. Her most recent role as Improvement Advisor for South East Sydney Mental Health Services involved coaching staff at all levels to apply Improvement Science to projects to achieve measurable outcomes for their consumers and teams.
Sonya is passionate about staff development and service improvement for safety and quality. She has a Master’s in Clinical Education, Certificate IV in Workplace Learning and Assessment, and a Diploma of Leadership and Management. She has more than 12 years' experience in clinical leadership development, facilitation and coaching.
eHealth, Acting Senior Manager - Safety & Quality, Clinical Engagement and Patient Safety
B App Sci (MRA), Masters Sci (Applied Statistics), FISQua
Wendy has over twenty-five years experience in quality management in healthcare with leadership roles in Victoria and NSW.
In 2009, she joined the CEC as a member of the Quality Systems Assessment (QSA) team, developing and managing the QSA On-site Visit and Verification Program.
In March 2015, Wendy was appointed as the Senior Manager of the CEC's Quality Improvement Academy where she managed the Improvement Science and Clinical Leadership Programs with over 400 participant enrolments each year.
In October, 2020 Wendy was seconded to the NSW eHealth Clinical Engagement and Patient Safety team as their Senior Manager of Safety & Quality.
Wendy is a RABQSA-AU & BSBAUD402B Certified Auditor and successfully completed the ISQua Fellowship Program in June 2014, the CEC Executive Clinical Leadership Program in August 2014 and the USA Institute for Healthcare Improvement (IHI) Improvement Advisor Program in February, 2019. Wendy is passionate about improving the quality and safety of healthcare for current and future generations.