Masterclasses

A series of masterclasses will be delivered to prepare key staff for the upcoming changes to serious incident management. Target audiences include Patient Safety Managers, staff who lead review teams and staff who support review teams e.g. Clinical Governance staff.

Topics will be presented over a ten-week period. Each topic will be repeated, however staff only need to attend one session per topic. Sessions will run for sixty minutes to allow time for questions.

Masterclasses open for registration

Registration is via the CEC calendar page. Details are below for each topic.

  1. Serious adverse event review processes
  2. Preliminary risk assessment and dedicated family contact
  3. Root cause analysis
  4. London Protocol
  5. Incident analysis
  6. Serious corporate incident management processes

Pre-recorded webinars

Keep an eye out on the CEC YouTube channel.

In addition to uploading recorded Masterclasses, we will be adding pre-recorded webinars to help prepare staff for the changes to serious incident management.

changes to serious clinical incidents thumbnail

Upcoming changes to incident management in NSW

12m 43s

Any questions

Get in touch at CEC-SIIM@health.nsw.gov.au

Want more details about masterclass topics?

Topic 1 - Serious adverse event review processes

This session will cover the key changes to serious adverse event review processes including:

  • Introduction of preliminary risk assessment
  • The role of the dedicated family contact
  • Separation of findings and recommendations
  • Appointment of additional review team members to assist with recommendations
  • Alternate review methodologies

Participants can choose one of the following sessions.

Select your preferred date & time to register

1:30-2:30pm, Tuesday 27 October

10:00-11:00am, Tuesday 3 November

10:00-11:00am, Wednesday 11 November

10:00-11:00am, Tuesday 24 November

Preliminary risk assessment and dedicated family contact

Participants will learn about the preliminary risk assessment and nomination of a dedicated family contact. The requirements for completion within the first 72 hours of a serious incident notification will be reviewed. The role of the dedicated family contact will be discussed in the context of the serious adverse event review process.

Participants can choose to attend one of the following sessions:

Root cause analysis

This session will provide guidance on the updated root cause analysis steps that align with revised legislative requirements. The root cause analysis toolkit and workbook will be introduced.

Participants can choose to attend one of the following sessions:

London Protocol

This session will introduce the London Protocol as an alternative review methodology. The steps for completion will be discussed and the toolkit and workbook reviewed.

Participants can choose to attend one of the following sessions

Incident analysis

This session will introduce Incident Analysis as an alternative review methodology. The steps for completion will be discussed and the toolkit and workbook reviewed.

Participants can choose to attend one of the following sessions

Serious corporate incident management processes

This session will cover the key changes to serious corporate incident management processes including the introduction of a safety check and dedicated family contact.