Providing education
Developing and delivering education is a fundamental component to ensuring the improvement project's success. Education and training will need to be delivered to a variety of stakeholder groups at numerous points throughout the project lifecycle.
The purpose and content of the education will vary depending on the project stage (for example, testing versus implementation).
Consider:
- Starting the session with an interactive poll or pre and post-quiz to check perception and changes in knowledge
- Including a recent patient story from your health service to build engagement
- Inviting a well-respected local champion to speak to the unit/ward where your improvement project is being conducted
- Asking attendees to work on a case study:
- Refer to the 5 x 5 Antibiotic Audit resource package page – Challenging Cases Tutorial as an example
- Aiming for short and frequent sessions to increase attendance – consider how those staff who work night shift will receive education
- Collecting feedback following education sessions
- Keeping a record of the attendance
- Working with your team (you don't have to prepare and deliver all the education yourself).
Refer to the AMS education, 5x5 Antimicrobial Audit and Information for Patients pages.
These pages provide user guides on data collection, presentations, case studies, e-learning module, FAQs and factsheets for patients and carers.