Providing education

Developing and delivering education is a fundamental component to ensuring the improvement project's success. Education and training will need to be delivered to a variety of stakeholder groups at numerous points throughout the project lifecycle.

The purpose and content of the education will vary pending on the project stage (for example, testing a change idea versus implementation).

Consider:

  • Collaborating with your team about what education is required for various stages of your project (you don’t have to plan or conduct the whole education session by yourself)
  • Engaging your audience at the start/end of sessions with an interactive poll or pre/post quiz to check perception and changes in knowledge
  • Including a recent VTE related patient story from your health service to build engagement
  • Inviting a well-respected local clinical champion to speak to the unit/ward where your improvement project is being conducted
  • Asking attendees to work on VTE case studies
  • Aiming for short and frequent sessions to increase attendance – consider how those staff who work after hours or weekends will receive education
  • Collecting feedback following education sessions to enhance future sessions
  • Keeping a record of the attendance