Quarantine program, borders and airports

COVID-19 infection prevention and control guidance and resources for personnel working for the Australian Borders, Sydney Airport and the Quarantine Hotel Program.


Last updated 7 September 2021

Protocol for entering an international quick turnaround aircraft (PDF)

Published: 31 August 2021 | Size: 89 KB, 2 pages

This document provides advice for servicing staff required to board aircraft at Sydney Airport arriving from an international destination.


COVID-19 Airport Ground Transport Private Providers Guide (PDF)

Updated: 21 July 2021 | Size: 616 KB, 12 pages

This document provides advice and guidance on the management of ground transport vehicles, and the safety of drivers, flight crew and passengers in response to COVID-19.


COVID-19 Infection Prevention and Control: Parental and child assistance (PDF)

Published: 19 July 2021 | Size: 93 KB, 1 page

This document provides advice and guidance if assisting parents or children.


COVID-19 Infection Prevention and Control: Aircraft Cleaning Principles (PDF)

Published: 2 July 2021 | Size: 145 KB, 1 page

This document provides advice and guidance for cleaning and disinfection of aircraft in response to COVID-19.


COVID-19 Catering Staff Guide (PDF)

Published: 21 June 2021 | Size: 93.7 KB, 1 page

This document provides advice and guidance for catering staff at Sydney Airports in response to COVID-19.


COVID-19 Airport Cabin Cleaning Staff Guide (PDF)

Published: 21 June 2021 | Size: 97.5 KB, 1 page

This document provides advice and guidance for cabin cleaning staff at Sydney Airports in response to COVID-19.


COVID-19 Airport Customer Service Staff Guide (PDF)

Published: 21 June 2021 | Size: 92.9 KB, 1 page

This document provides advice and guidance for customer service staff at Sydney Airports in response to COVID-19.


COVID-19 Airport Engineering/Maintenance Guide (PDF)

Published: 21 June 2021 | Size: 94.7 KB, 1 page

This document provides advice and guidance for Engineering/Maintenance staff at Sydney Airports in response to COVID-19.


COVID-19 Airport Freight Crew Guide (PDF)

Published: 21 June 2021 | Size: 93.9 KB, 1 page

This document provides advice and guidance for freight crew staff at Sydney Airports in response to COVID-19.


COVID-19 Airport Ground Handlers Guide (PDF)

Published: 27 April 2021 | Size: 984 KB, 14 pages

This document provides advice and guidance for ground handling staff at Sydney Airports in response to COVID-19.


COVID-19 IPAC when using wheelchairs - poster (PDF)

Updated: 10 August 2021 | Size: 108 KB, 2 pages

This poster provides guidance on infection prevention and control when using wheelchairs.


Flight Crew IPC for Drivers - Poster (PDF)

Updated: 27 April 2021 | Size: 85 KB, 1 page

This poster provides guidance for drivers of flight crew transport providers.


Flight Crew Vehicle Cleaning Procedure - Poster (PDF)

Published: 8 March 2021 | Size: 72 KB, 1 page

This poster provides guidance on vehicle cleaning procedures for flight crew transport providers.


IPAC Training for Ground Handlers (PPT)

Published: 2 March 2021 | Size: 12.3 MB, 51 pages

This training package is designed to support infection prevention and control practices for ground staff working at Sydney Airport.


PPE and Luggage Handling for Sydney Airport (T1) Arrivals and Transport to Quarantine Hotels (PDF)

Published: 21 December 2020 | Size: 76 KB, 4 pages

This guidance provides recommendations for luggage handling and infection prevention and control practices in relation to COVID-19 transmission risks at Sydney Airport.

Infection Prevention and Control for Drivers of Maritime Crew Transport Providers - Poster (PDF)

Published: 11 March 2021 | Size: 84 KB, 1 page

This poster provides guidance for drivers of maritime crew transport providers.


Vehicle Cleaning Procedure for Maritime Crew Transport Providers - Poster (PDF)

Published: 11 March 2021 | Size: 78 KB, 1 page

This poster provides guidance on vehicle cleaning procedures for maritime crew transport providers.

Information for Security Staff – Quarantine Hotels V2.2 (PDF)

Updated: 22 June 2021 | Size: 126 KB, 4 pages

This document provides information for security staff at Quarantine Hotels.


COVID-19 IPAC Manual - For Quarantine Hotels V1.1 (PDF)

Updated: 17 June 2021 | Size: 1 MB, 43 pages

This manual is aimed at hotel staff, relevant support agencies and authorised visitors within NSW Quarantine Hotels. The manual provides guidance on the Infection Prevention and Control requirements for Police-Operated quarantine hotels.


Quarantine Hotels IPAC Frequently Asked Questions (PDF)

Published: 20 May 2021 | Size: 90 KB, 3 pages

The purpose of this document is to provide comments on Quarantine Hotels IPAC Frequently Asked Questions.


PPE selection guide for Quarantine Hotel staff and visitors V1.1 (PDF)

Updated: 22 June 2021 | Size: 193 KB, 8 pages

This purpose of this document is to provide PPE selection guide for Quarantine Hotel staff and visitors.


Environmental Cleaning and Disinfection for Quarantine Hotels V1.2 (PDF)

Updated: 18 March 2021 | Size: 326 KB, 27 pages

This document provides guidance on environmental cleaning and disinfection for quarantine hotels.


Housekeeping Trolley Guidance (PDF)

Published: 13 January 2021 | Size: 216 KB, 3 pages

The focus of this information sheet is the cleanliness and maintenance of housekeeping trolleys used for cleaning individual guest rooms.


NSW Police Operated Quarantine Hotels - High Touch Point Cleaning and Disinfection (PDF)

Published: 8 February 2021 | Size: 410 KB, 5 pages

This document provides guidance on high touch point cleaning and disinfection at NSW Police operated quarantine hotels.


COVID-19 Airport Ground Transport Private Providers Guide (PDF)

Published: 7 July 2021 | Size: 853 KB, 12 pages

This document provides advice and guidance on the management of ground transport vehicles, and the safety of drivers, flight crew and passengers in response to COVID-19.


Infection Prevention and Control for Drivers of Passenger Transport Providers - Poster (PDF)

Published: 7 April 2021 | Size: 84 KB, 1 page

This poster provides guidance on mask use for drivers of passenger transport providers.


PPE and Luggage Handling for Sydney Airport (T1) Arrivals and Transport to Quarantine Hotels (PDF)

Published: 21 December 2020 | Size: 76 KB, 4 pages

This guidance provides recommendations for luggage handling and infection prevention and control practices in relation to COVID-19 transmission risks at Sydney Airport.


Flight Crew IPC for Drivers - Poster (PDF)

Updated: 27 April 2021 | Size: 85 KB, 1 page

This poster provides guidance for drivers of flight crew transport providers.


Flight Crew Vehicle Cleaning Procedure - Poster (PDF)

Published: 8 March 2021 | Size: 72 KB, 1 page

This poster provides guidance on vehicle cleaning procedures for flight crew transport providers.


IPAC Training for Ground Handlers (PPT)

Published: 2 March 2021 | Size: 12.3 MB, 51 pages

This training package is designed to support infection prevention and control practices for ground staff working at Sydney Airport.

Housekeeping – Guest Quarantine Hotel presentation (PPT)

Published: 21 July 2021 | Size: 1.6 MB

Adaptable presentation.


Housekeeping – Aircrew Quarantine Hotel presentation (PPT)

Published: 21 July 2021 | Size: 1.6 MB

Adaptable presentation.


Airport and Aircraft Cleaning presentation (PPT)

Published: 20 July 2021 | Size: 2.3 MB

Adaptable train the trainer presentation.


Airport PPE and Aircraft Cleaning presentation (PPT)

Published: 20 July 2021 | Size: 11.6 MB

Adaptable train the trainer presentation.


ADF Quarantine presentation (PPT)

Published: 20 July 2021 | Size: 1.8 MB

Adaptable train the trainer presentation.


Police PPE and Cleaning presentation (PPT)

Published: 20 July 2021 | Size: 10.9 MB

Adaptable train the trainer presentation.


PPE Airport presentation (PPT)

Published: 20 July 2021 | Size: 10.6 MB

Adaptable train the trainer presentation.


PPE presentation (PPT)

Published: 20 July 2021 | Size: 9.6 MB

Adaptable train the trainer presentation.


Transport providers presentation (PPT)

Published: 20 July 2021 | Size: 1 MB

Adaptable train the trainer presentation.


IPAC Training for Ground Handlers (PPT)

Published: 2 March 2021 | Size: 12.3 MB, 51 pages

This training package is designed to support infection prevention and control practices for ground staff working at Sydney Airport.