Overview
The Mental Health Patient Safety Program (MHPSP) was designed in collaboration with NSW mental health services. The MHPSP is informed by listening to and learning from LHD/SHN Executives, mental health staff and consumers.
Vision
The vision of the MHPSP is by 2024, NSW mental health services will be leading safety and quality improvement work to enhance patient and staff safety, experiences and outcomes.
Goal
All LHNs/SHNs will establish a local Mental Health Patient Safety Program aligned to the state-wide safety and quality improvement priorities.
- Suicide Prevention
- Seclusion and Restraint
- Physical Health
- Medication Safety
Strategic priorities
The Framework is underpinned by five strategic priorities, which highlight where the MHPSP can deliver value over the next five years.
 | Safety culture Support mental health leaders to create the right organisational conditions and culture for frontline teams to continuously improve the safety and quality of mental health care. |
 | Safety & quality improvement capability and capacity Equipping mental health staff at all levels with the knowledge and skills needed to lead and partner with consumers on safety and quality improvement efforts. |
 | Data and evidence Facilitate continuous learning, publication and sharing of lessons across teams, services and the broader NSW mental health. system |
 | Partnerships Partner in safety and quality improvement efforts on state-wide mental health priorities. |
Principles
The six critical principles underpin the MHPSP's priorities and activities. They support achievement of the MHPSP's vision and will remain integral to how we work with NSW mental health services.
| Principle 1 | A fair, just and learning culture: A culture that encourages an active learning system, organisational fairness and an atmosphere of trust and psychological safety in mental health service delivery. |
| Principle 2 | Leadership is distributed and transformational: Leaders, at multiple levels, inspire, encourage and enable and frontline staff to continuously improve the safety and quality of mental health care. |
| Principle 3 | Staff empowerment that supports a bottom up approach: Staff are empowered to develop and lead safety and quality improvement efforts through giving the permission, time, space and the skills needed for improvement. |
| Principle 4 | Patients, families and staff are at the heart of improvement: Staff, patients and families are active partners in safety and quality improvement efforts and this work focuses on what matters most to them. |
| Principle 5 | Data driven improvement: Data informs a robust trial-and-learning approach to improvement efforts. |
| Principle 6 | Collaborations and partnerships: Collaborations and partnerships to support a whole-of-system approach to improving the safety and quality of mental health care. |