Healthcare Safety and Quality Capabilities

An Occupation-Specific Set for Healthcare Workers in NSW Health

The intention of the Healthcare Safety and Quality Capabilities is to create a shared language to describe the safety and quality capabilities and associated behaviours that are expected of all NSW Health employees, leaders and Board members when fulfilling their roles.

The Healthcare Safety and Quality Capability Set complements the NSW Public Sector Capability Framework, which describes the capabilities and associated behaviours that are expected of all NSW public sector employees, at every level and in every organisation.

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Click the image to watch the Introduction to the Healthcare Safety and Quality Capabilities video.


Resources

Healthcare safety and quality capabilties faqs

Frequently asked questions

Discover what the Healthcare Safety and Quality Capabilities are, and how they can help you.

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Manager and employee conversation guide

Manager and employee conversation guide

Use this guide to understand the NSW Health Healthcare Quality and Safety Capabilities – what they are and how to use them every day.

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Capability Framework Development Guide

Capability development guide

Use this guide to plan the development activities that will help you to build the Healthcare Quality and Safety Capabilities.

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Healthcare safety and quality capabilities interview questions

Interview question examples

The guide is designed to support any NSW Health hiring manager to use the Healthcare Safety and Quality Capabilities during recruitment.

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