Quality Improvement Tools
The Clinical Excellence Commission provides a range of tools and resources to support NSW Health staff to improve the quality of care for our patients. The tools and resources include graphs, charts, diagrams and mapping tools designed to help you plot the data around your intended quality improvement initiative.
By using these tools and resources throughout your Quality Improvement initiative, you and your team can gain a better understanding of the underlying problems that are causing the issue, gain insight as to how best to go about the improvement and develop an effective strategy to complete your project.
Each tool includes background information and instructions on how and when it should be used. Accompanying templates (Excel or PowerPoint) have been developed and are available for staff to download and use with their own data. Links to instructional videos have also been included for most tools, to further assist in the explanation of the resource.
Improve processes of care or patient outcomes
Systematically plan and structure your improvement project
14 steps of an improvement process to achieve change
State what the team plans to do
Systematically display of the components of a process
Determine solutions to a problem
Prioritise identified issues with a consensus method
Logically organise possible causes for a problem
Organise and share thoughts and ideas
Conduct a systematic, proactive analysis of a process in which harm may occur
Understand common basic statistics
Show the relative importance of problems
Display data using bars of different heights
Study possible relationships between two variables
Accumulate data about the frequency of occurrence of events