Comprehensive Care - Minimising Harm

This toolkit provides information, resources and quality improvement (QI) tools for mangers and clinicians to improve the care of older people in NSW health services. The resources may be adapted to suit local needs that is, for initial implementation, to review and improve current practices or support current practice.

The Clinical Excellence Commission's model for Comprehensive Care- Minimising Harm ensures patient, family and carer experiences and outcomes are at the centre of our clinical care. There will be a shift to identifying individual patient risk factors and implementing patient focused interventions (fall and pressure injury risks have been included in the model as component of safe care).

It incorporates team safety fundamentals and clinical care actions that address patient fundamental care needs. It is anticipated that through improved focus on minimising harm there will be overtime a reduction in hospital acquired complications such as falls, pressure injury, delirium, malnutrition and infection (urinary tract infection and pneumonia).

To join the Comprehensive Care – Minimising Harm Quality Improvement Community of Practice (hosted via the Quality Improvement Data System - QIDS) the project team must first complete the online registration form. Following this, the CEC will add the project team to the Comprehensive Care – Minimising Harm Improvement Project in QIDS.

Via QIDS, project teams will be able to:

  • Access additional resources and QI tools, including specific examples
  • Manage their own improvement project
  • Collaborate with other teams in the community of practice.

The QIDS Icon icon is used throughout the toolkit to indicate when and how to use QIDS for your improvement project.

CEC icon Refers to the CEC Team – all of the Comprehensive Care – Minimising Harm resources and examples referred to in the toolkit and more can be found via the leading team page.
Team icon Refers to your Comprehensive Care – Minimising Harm project.