Become a consumer advisor
How you can contribute
- Attend meetings. Meetings are held to monitor, improve and strengthen the CEC programs. They may be monthly or less frequent. Consumers contribute their views, ensuring that programs reflect what matters to patients.
- Provide feedback on documents. It is important that documents, including patient information, produced by the CEC are clear, informative and easily understood by patients, their carers and families. Consumers can elect to be on a mailing list to review new documents and provide comment.
- Be part of a workshop or focus group. Consumer advisors can contribute to one-off groups which explore a range of topics. Recent examples include medication management, health literacy and hand hygiene.
- Tell a personal story at a meeting, workshop or on video. Patient stories are very powerful tools to promote and enable change. Consumers who tell their stories are helped to prepare and are supported through the process.
Examples of consumer engagement at the CEC
John attended a meeting with clinical staff and managers to discuss ways of improving communication and teamwork in hospitals.
Kelly talked about her health care experience at the Patient Experience Forum. She had many suggestions about ways to improve the system.
Brian, Helen and Mary reviewed a patient information flyer about a particular medication to ensure that it could be understood by a patient, their family and carer.
Register your interest
There are no current vacancies for consumer advisors at the CEC. Check back with us soon, as vacancies for new consumer advisors will be posted here.
Contribute to our consultations
We often seek feedback on new or updated documents via our Have Your Say page. Alternatively, if you've got specific feedback about one of our documents already published, please feel free to call or email us.
Most local hospitals offer opportunities to become a consumer advisor or consumer representative. If you are interested in roles in your Local Health District, please contact your local hospital directly.
Health Consumers NSW represents the interests of patients, carers and their families in NSW. They are a not-for-profit organisation which has a network of consumer representatives.