The Clinical Excellence Commission (CEC) had the privilege of hosting Chris Pointon, co-founder of the successful global campaign, #hellomynameis.

Chris, from the UK, was on a global tour spreading the message about the importance of clinical staff introducing themselves to patients, carers and families.

Chris was married to the late, inspirational Dr Kate Granger who worked as a geriatrician in the NHS England. Kate, diagnosed at 29 years of age with terminal cancer, made the stark observation that many staff looking after her did not introduce themselves before delivering care. Chris and Kate took their message to social media and struck a chord immediately. They have gathered more than 11,000 Twitter followers and have had more than 1.7 million twitter impressions.

Chris gave his emotional presentation at the CEC office in the morning, with staff clearly impressed by the possibilities of using the #hellomynameis message to improve patient care. Chris later met with the Chief Executive to discuss how we might further this message through our patient centred care work at the CEC.

In the afternoon, Chris spoke to a packed auditorium at RPA hospital. It was great to see so many frontline staff attend this event and become energised and enthused by the message. The simplicity of the message meant that people were able to grasp its importance and will be able to follow through in their wards by ensuring that they introduce themselves to their patients.

Learn more about their campaign.

Chris Pointon at RPA

YouTube video (high resolution)

Length 1:06:20

Added Sep 2017