Reconnect with Quality and Safety Healthcare colleagues at Australasia's virtual International Forum

9 August 2021

The countdown is on to Australasia's virtual healthcare event of the year and, as proud regional partner, Clinical Excellence Commission (CEC) is preparing to welcome clinicians from around the world to the International Forum on Quality and Safety in Healthcare, Australasia 2021.

In a fully virtual format, the Forum is bringing together leaders in safety and quality across the region to tackle some big questions:

  • How can we support the wellbeing and recovery of our health and care workforce?
  • How can we learn from innovation in times of crisis, and what does quality improvement look like in the new normal?
  • How can we build fairer systems to tackle inequalities in healthcare access and outcomes?
  • What does patient partnership, involvement and leadership look like?

Despite physical distance, the Forum will enable delegates to reconnect with colleagues and forge new connections with healthcare professionals around the world to share knowledge and inject new energy into quality and safety improvement projects in a post-COVID-19 world.

Conference Take-outs

Over 35 live sessions

Over 90 speakers

six content streams

Content available on-demand for 12 months

  • See the program and exciting line up of key note speaker
  • Take advantage of the CEC partner rate and save 30% on your registration

CEC Chief Executive, Carrie Marr will be speaking at two sessions at the forum including a leadership summit alongside Pedro Delgado, Lisa McKenzie and Derek Feeley from the Institute for Healthcare Improvement, USA. Carrie will also co-host a workshop focusing on Leading a culture of psychological safety with Frank Federico, Institute for Healthcare Improvement, USA.

"I am excited to be leading these sessions at the Forum in September and I encourage healthcare professionals, whether new to quality improvement or an established practitioner, to invest in their continued education and forge new connection with peers across the region."

Human Factors Workshop

Human Factors is an exciting and emerging discipline based in science which focuses on successful human performance within a specific health system or setting. An understanding of Human Factors can help health professionals to:

  • Enhance safety
  • Reduce error
  • Enhance personal wellbeing
  • Perform efficiently

The field of Human Factors is an essential component to improve patient safety, helping health care teams create processes and designs according to how people physically and psychologically behave to avoid errors.

Featured in the Forum's program is the Human Factors workshop "A human-centered approach to improving patient safety."

Speakers at the Human Factors workshop are Dr Patricia (Trish) Bradd, Director of Patient Safety at the CEC; Frank Federico, Vice President and Senior Safety Expert at the Institute for Healthcare Improvement in Cambridge MA; and James Won Human Factors Program Manager for the Centre of Healthcare and Quality and Analytics at the Children's Hospital of Philadelphia.

With the growing complexity of health care — whether new technologies, moving from volume to value or addressing social determinants of health — there is growing concern that health care providers are required to operate in high pressure, complex and changing healthcare environments.

We need robust ways to support practitioners in new and expanded ways, in order to drive safer patient care. In healthcare settings, Human Factors are acknowledged as a requisite for improving patient safety.

Trish explained, "the COVID-19 pandemic has illustrated the importance of Human Factors in the healthcare environment, where increased pressure and rapid changes create uncertainty and scope for error. In acknowledgement of this, the CEC has shared some specific COVID-19 Human Factors resources that may be helpful."

What the Human Factors workshop will cover:

Health professionals are all human and none of us are infallible; error is unavoidable. Training and experience alone will not stop us from making mistakes.

The virtual workshop will discuss how Human Factors principles offer the opportunity to create human-centred approaches and will explore how these can be applied and embedded as part of safety systems. Attending the workshop will help you to:

  1. Describe the key elements of Human Factors in healthcare.
  2. Learn about how Human Factors can be used at the unit and systems level to drive safer care.
  3. Explore strategies to embed Human Factors as an integral part of safety systems.

Biography information

Dr Trish Bradd

Trish Bradd, Director of Patient Safety at the Clinical Excellence Commission

Trish holds a leadership and strategic role that leads and directs the NSW Patient Safety Program. In her position, she provides strategic oversight for patient safety and quality across the NSW Health system. Trish is also Executive lead supporting the CEC's infection prevention and control COVID-19 response in NSW.

Frank Federico

Frank Federico, R.Ph. Institute for Healthcare Improvement (IHI)

Frank is Vice President and Senior Safety Expert, Institute for Healthcare Improvement in Cambridge, MA. His primary areas of focus include patient safety and application of reliability principles in health care. He is also faculty for the Patient Safety Executive Development Program. He is Chair of the National Coordinating Council for Medication Error Reporting and Prevention (NNC MERP), and Vice-Chair of the Joint Commission Patient Safety Advisory Group.

James Won

James Won, Manager Human Factors at Children's Hospital of Philadelphia

James Won is the Human Factors Engineering Program Manager for the Center for Healthcare Quality and Analytics (CHQA) and Senior Fellow at the Center for Injury Research and Prevention at the Children's Hospital of Philadelphia (CHOP), and Adjunct Assistant Professor for the Perelman School of Medicine and the School of Engineering at the University of Pennsylvania. His specific expertise in socio-technical systems, cognitive workload, situational awareness, and teamwork and team performance contributed to executing a variety of projects to support government research efforts.

View the Program

There is content to suit all levels of experience, whether you are new to quality improvement or an established practitioner. Attendees can also dip in and out of sessions and catch up on all you've missed in your own time, up to twelve months after the conference. Please take a look at the program and exciting line up of keynote speakers.

Fees and Registration

Take advantage of the CEC partner rate and save 30% on your registration, book for $693.

To access, please click here selecting the attendee type 'regional partner' and enter the verification code: Rebuild2021